Mobile phones and smart phones can contain large amounts of relevant information. These mobile devices are most often a key source of contact between parties. The evidence may be recoverable, regardless of whether it has been deleted or not or whether the communication is in the form of text or email. The only way to know what is in the mobile device is to perform a technically correct forensic image of the device for electronic discovery.

McCann Investigations uses the latest technology to interface directly with mobile phones.  This allows us to look at a much deeper level of the phone than just the visible apps. We use several tools, including the Cellebrite UFED Physical Pro forensic phone analyzer and Paraben Device Seizure and BitPim, to be able to connect to and query mobile phones, obtain and download file system dumps, and perform full physical phone images for mobile forensics. Once the needed information is obtained and imaged from the phone, we search it against our database of mobile phone spyware utilities, tracking apps and monitoring programs.

Cases handled by McCann Investigations have included:

  • iPhone forensics, including recovery of phone logs, contact lists, text, email, web history, and images
  • Android-based smart phone, including recovery of phone logs, contact lists, text, email, web history, and images
  • Microsoft CE-based smart phone, including phone logs, contact lists, text, email, web history, and images
  • Non-Smart, basic cellular phones, including recovery of text, phone logs, and contact lists

Make sure you choose a licensed and certified provider. An improper gathering of the mobile forensic information by someone without a Private Investigators’ license and certification as a Digital Forensic Expert can compromise the use of information in civil or criminal court.

McCann Investigations‘ mobile forensic tools are high-end, one source solutions for the electronic discovery of electronically-stored information (such as texts, emails, web history, phone directory, and other types of data) stored on today’s mobile devices. Our tools can oftentimes recover user passwords and GPS locations.

McCann Investigations can effectively handle in excess of 3,000 different types of cellular phones, smart phones, tablets, and GPS devices. Popular devices that we have recently recovered forensic data from are:

  • iPhone
  • iPad
  • iTouch
  • Android
  • Microsoft CE

Simple Text, Email, or Web History Recovery

If you simply want us to recover deleted text messages, emails, or web history, McCann Investigations has a simple and cost-effective data recovery package for you. The McCann Investigations Basic Phone Data Recovery Package includes the attempted recovery and documentation of the following items listed:

  • SMS History (text messages)
  • Deleted SMS (text messages)
  • Phonebook (both stored in the memory of the phone and on the SIM card)
  • Call History
    • Received Calls
    • Dialed Numbers
    • Missed calls
    • Call Dates & Durations
    • • Datebook
    • Scheduler
    • Calendar
    • To-Do List
    • Filesystem (physical memory dumps)
    • System Files
    • Multimedia Files (Images, Videos, etc.)
    • Java Files
    • Deleted Data
    • Quicknotes
    • and more!
    • GPS Waypoints, Tracks, Routes, etc.
    • RAM/ROM
    • PDA Databases
    • E-mail
    • Registry (Windows Mobile Devices)
    • The recovered deleted and non-deleted information is placed on a DVD and indexed so that it is easy to read and explore. In the cases in which the information may be used in a court of law, we provide forensic storage of the obtained data for the later use in court. Please see example of reports below:


Basic Package: $500.00 per Phone

This service does not include any additional investigative resources or access to database searches. Such services are available  and are provided at an additional cost. McCann Investigations cannot provide a guarantee of success. All phones behave differently when imaged. Deleted information can be either be fully recovered, partially recovered, or not recovered. It is impossible to quantify prior to the phone being processed; however, McCann Investigations has been successful in obtaining data from hundreds of phones over the past five years.

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